FAQS

  1. How can I join the #Backto5: Driven to the Incredible Contest?

    You can join when you buy any Zenfone 5 Series Smartphone – ZenFone 5 (ZE620KL) and ZenFone 5Q (ZC600KL) — in any of our ASUS and ZenFone Concept Stores, ASUS Kiosks, accredited Multi-brand Stores nationwide, official ASUS Store in Lazada (http://bit.ly/ASUSOfficialOnlineStore), and official ASUS online store (http://store.asus.com/ph) from April 14 – 24, 2018.

    Interested participants must then register in the official contest microsite at www.ASUSPHILIPPINESPROMO.PH, and click on the “Driven to the Incredible” tab on the right-hand corner.

  2. How much is the local price of ZenFone 5 (ZE620KL) and 5Q (ZC600KL)?

    The local price of the ZenFone 5 and ZenFone 5Q will be announced on April 14 at 4:30 PM.

  3. What should I enter at the microsite to be qualified for the promo after buying my new Zenfone 5 series smartphone?

    • Name (First, Middle, Last)
    • Address
    • Birthday
    • Mobile Number
    • Alternate Contact Number
    • Email Address
    • Unit Purchased
    • Store where they purchased their Zenfone unit (Multibrand Store, ASUS Kiosk, ASUS Concept Store)

      • Luzon
      • Visayas
      • Mindanao
    • Date Purchased
    • Receipt Number
    • Serial Number (S/N)
    • Agreed Terms and Conditions box
  4. How can I get more entries to the contest?

    One Zenfone 5 series smartphone purchased is equivalent to one entry. The more ZenFone 5 series smartphones you purchase within the promo period, the more chances of winning.

  5. How can I be eligible for the contest?

    A participant is eligible to join for as long as he/she will meet the necessary criteria:

    • ZenFone 5 (ZE620KL) and/or ZenFone 5Q (ZC600KL) buyer within the promo duration period in any ASUS and ZenFone Concept Stores, ASUS Kiosks, accredited Multi-brand Stores nationwide, official ASUS Store in Lazada (http://bit.ly/ASUSOfficialOnlineStore), and official ASUS online store (http://store.asus.com/ph) from April 14 – 24, 2018.
    • Must be legal age of 18 years old and above during date of purchase.
    • Employees of ASUS Philippines (direct hired or agency based), advertising agency or any of its related partners for this draw, including their relatives up to the second degree of consanguinity or affinity and any other party who are directly involved in organizing, promoting or conducting the draw are disqualified to join.
  6. What are the necessary dates that I need to remember when interested to join?

    • April 14 at 5:00PM – Start of promo period
    • April 24 at 11:59PM – End of promo period; Last call for registrants in microsite
    • April 25 at 6:00PM – Drawing of winner; Verification stage
    • April 26 at 6:00PM – Announcement of winner via ASUS Philippines Facebook page
  7. What happens if I am contacted by ASUS as the drawn winner of the contest?

    An ASUS Representative will be contacting you via registered mail, email, SMS and Phone call for claiming instructions by April 25. The winning entry is subject for validation and if there is any discrepancy between the winning entry and the documents produced for verification, the entry will be deemed as disqualified.

    Drawn winner must submit via email the scanned copies of the following within 24-48 hours after contact:

    • Clear and colored copy of your 2 Valid IDs – Government or Private Issued (front and back with Signatures).
    • Clear and colored copy of your Proof of Purchase – Invoice or Receipt (name on the invoice should be similar on the entry submitted).
    • Photo of your actual Zenfone 5 Series smartphone purchased and the corresponding Zenfone smartphone rear box photo clearly showing the Serial Number.
  8. What is the prize of this contest?

    Winner of the contest will win a brand new Toyota Vios 1.3 E A/T worth Php 841,000.00.

  9. Is the prize under warranty?

    Yes, standard warranty guidelines are applicable for this prize.

  10. Who will shoulder expenses for registration, insurance and other expenses for the claiming of the prize?

    ASUS Philippines will shoulder the costs only related to the car registration, car insurance and car shipment (if the winner’s official address is outside of Metro Manila only).

  11. Where can I claim my prize if I’m within Metro Manila?

    If winner registered an address within Metro Manila, he/she can claim the prize at Toyota Dealership Taytay Rizal at 15A Manila East Road, Kay Tikling, Dolores, Taytay, 1920, Rizal within 60 days after the notification.

    ASUS Philippines will advise the point of contact from Toyota Dealership Taytay.

  12. How can I claim my prizes if I’m located outside of Metro Manila?

    An ASUS Representative will notify the winner for the shipping instructions of their prize. Shipping costs will be shouldered by ASUS Philippines.

  13. What should I present if I am called by ASUS as the winner?

    Upon claiming of his prize, the winner should present the following:

    • Original 2 Valid IDs – Government and Private Issued
    • Original Copy – Proof of Purchase – Invoice, Receipt
    • Actual Zenfone Unit Purchased for Metro Manila Winners and Zenfone smartphone rear box photo showing the Serial Number for Outside Metro Manila.
    • Notice of Confirmation with Claiming Instructions
  14. Can a representative claim my prize on my behalf?

    Yes, if a representative will be claiming the prize on behalf of the winner, they should bring and present the following:

    • A signed authorization letter from the winner.
    • Original Copy of the representative and winner’s 2 Valid ID’s.
    • Original Copy – Proof of Purchase – Invoice, Receipt
    • Zenfone Unit Purchased
    • Notice of Confirmation with Claiming Instructions
  15. How many days would I be eligible to claim my prize?

    Redemption period shall be within 60 days from notification. Unclaimed prize will be forfeited in favor of ASUS Philippines with prior DTI approval.

  16. Can I transfer or convert this to cash?

    The raffle prize is not convertible to cash however can be transferrable. Other related expenses relative to receiving the grand prize (such as Pocket Money in claiming the prize) will be shouldered by the winner.